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Self-Service & Kiosk Association 2009 Self-Service Survey: Customer Perspectives on Self-Service Technology, May 2009 Frost & Sullivan World Self-Checkout Systems Market, February 2009
IHL Group North American Self-Service Kiosks Market Study, July 2009 Press release: More than $775 Billion to be Processed in Self-Service Kiosk Transactions in 2009 News: STUDY: Consumers to spend $1.3 trillion at self-service devices by 2011 Summit Research Associates Kiosks and Interactive Technology, June 2009 Article: Research: Kiosk industry in 'holding pattern,' but growth will return in 2010 VDC Research Self-service and Customer Interacting Management Solutions, June 2009 News: Self-service spending to grow 15% annually through 2013 Vertical Systems Reseller 9th Annual Kiosk Benchmark Study, December 2009
Janet Webster President Creative Solutions Consulting
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