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Kiosk Software  
Knowledge Online unveils E-SURVEY kiosk software 27 Aug 2008 LONDON — Leading technology company Knowledge Online announced the launch of its E-SURVEY software to the vending and kiosk industry. The new technology will significantly improve the speed and accuracy of surveys through the convenience of real-time and automated survey creation on a PDA, according to a news release.
The new venture will see field-based sales employees equipped with handheld PDAs, loaded with the E-SURVEY software. All the traditional paper-based forms will be programmed into the new electronic format. This new system will provide real-time survey submission to the business, resulting in a faster sign-off process for site selection.
With less need for manual survey write-ups, which in turn reduces the margin of error and double entries, the software ultimately raises sales levels through improved productivity and accuracy.
Other benefits that this new solution can deliver include the increased productivity of employees, notably:
- Field-based staff are no longer required to write up survey submissions manually, which includes processing multiple photographs. This allows them more time to spend with customers and prospects.
- The accuracy of information submitted via automated screen prompts on the PDA ensures that all surveys are correctly filled in, resulting in no return visits or delays in the submission process.
- The faster approval process improves the communication process with the client providing differentiation from any competitors.
"E-SURVEY is an essential component to industry where real-time data collection is a vital part of the company's business model," said Andy McDonald, managing director of KOL. "Unlike paper-based reporting, it allows clients to build their own complex task-based forms and download these to their mobile workforce. By working in real time, long decision processes can be instantly reduced, increasing the profitability and productivity of a company."
©2008 NetWorld Alliance LLC. All rights reserved.
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