Monica Hachem has been with NCR Corporation for over 10 years and instrumental in the start-up of NCR's kiosk business. She has worked in a variety of roles including Product Management, Business Development, and Marketing with an emphasis on both hardware and software. She has in depth knowledge of the kiosk marketplace and understands the market dynamics that are impacting the future of self-service from both a customer and a consumer perspective. Monica holds a B.S. in Business and Psychology and an MBA in Marketing from St. Joseph's University in Philadelphia, PA.
Why would you make a good Self-Service & Kiosk Association Advisory Board member?
My experience with self-service began its infancy. I have eleven years of experience in the kiosk industry with NCR. My experience spans from Product Management to Marketing and across a variety of industries, including retail, hospitality, travel and healthcare. My passion and focus over the years has been on understanding the customer's needs and on the consumer trends that influence the direction of self-service. As self-service continues to evolve and expand into new industries and applications, I am excited to play a role in it. My background and cross-industry experiences would enable me to be a valuable contributor to the Advisory Board.